Now Hiring - Upgrade Sales Representative in Carlsbad, CA

The sales representative for upgrades is responsible for providing complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. They are also responsible for reaching out to existing customers to offer upgrades and exclusive offers.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage/call existing customer base to sell upgraded sport simulator opportunities
• Perform remote Zoom meetings for customer training
• Educate customers on new tech and software offerings
• Provide value in all interactions both with our customers and internally
• Ability to identify and manage emotions and handle interactions with others sensibly and empathetically
• Present, promote and sell products/services using solid arguments to existing customers
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Adapt to new situations, handle change, and balance multiple demands
• Partner with our field sales teams to accelerate identified sales opportunities
• Improve customer satisfaction by developing strong relationships with customers and field team
• Work with customers and internal team to put together tech/software packages to modernize golf simulators
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Rigorous follow up and teaming with the field team on deal and customer engagement strategies
• Take accountability and exhibit resilience to succeed on a competitive sales floor
• Perform other sales focused tasks as needed to drive sales growth

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Required Education, Experience & Skills

• Bachelor’s Degree OR 2+ of previous consultative/technical sales experience
• Strong golf acumen with competitive nature
• CRM experience; preferably Salesforce
• General proficiency in computers and software
• Excellent interpersonal skills
• Excellent verbal, phone and written communication skills
• Strong sales experience with track record of results
• Self-starter motivated to close opportunities in a collaborative style
• Must be authorized to work in the United States without restriction

Preferred Education, Experience & Skills

• Proficient in Microsoft Office Suite, specifically Microsoft Excel
• Software sales experience preferred
• Experience in golf industry
• Self-learner, willing to stretch their understanding of work tools and resources